UX Design Project - Uber

This presentation outlines UX/UI Design improvements for the Uber Driver app onboarding process to create a seamless and user-friendly experience. Key enhancements include integrating a progress bar or step-by-step guide, renaming unclear buttons or sections, fixing broken links or bugs, and consolidating all steps into a continuous journey, such as profile creation, health checks, documentation submission, payment setup, and e-learning modules. Additional improvements focus on adding waiting messages, emphasising service and safety measures (e.g., road and COVID safety), and incorporating incentives or rewards to enhance user engagement. By ensuring a comprehensive and polished process with visible 24/7 support like help chats or FAQs, this redesign aims to improve navigation, reduce friction, and deliver a more efficient onboarding experience for Uber Driver partners.